Rogers Improves WhoCalled Calling Feature
Effective January 28, 2010 (in full deployment as of February 2), Rogers has improved their WhoCalled calling add-on feature.
WhoCalled is a feature that alerts subscribers of the calls that they miss when their Android device is off or out of service area. For example, if your Android device is off and five people call you and don’t leave voicemails, WhoCalled will send you text messages of your missed calls.
The feature is beneficial since mobile devices do not track incoming calls when they are off. However the feature can also be annoying as subscribers are receiving what has been consider to be annoying text messages.
The feature can be purchased standalone for $3/month, picked up in a value pack from Fido with other calling features, or as a part of any Rogers consumer plan. So what are the Rogers/Fido improvements?
WhoCalled improvements come in the form of improved message notification, content, and the ability to easily return a call. The changes will affect new WhoCalled subscribers, as well as existing WhoCalled subscribers who will have the service upgraded automatically.
WhoCalled Improvements
1. Reduced Notifications
Customer will receive a message notification if no other notification is provided. For example, a missed call log or message waiting indicator. In most instances, this means that customers are notified only if the Android device is off or out of a coverage zone.
2. Clearer Message
When customers receive a WhoCalled notification, normally the missed call phone number and date were presented as one line of text. In other words, a touchscreen device user would not be able to tap (or click) on just the phone number as the tap would include the date as well. This has been corrected and customers will now see the phone number line as the following:
01:604543-9876 @ 9:42 AM 2009/06/02
3. Easy Call Back
Customers can now easily click on the phone number (or use the menu/option key) to return a call directly from the WhoCalled message. The update also simplified the line telling customers how many calls they have missed.
Customers will now see the following message:
English:
Message Header:
+8888
Jun 02, 2009 9:42
Message Content:
WhoCalled Now Improved
(01) Call(s) missed
01:604543-9876 @ 9:42 AM 2009/06/02
Select number to call back
Overall, they updates are minor but helpful nonetheless.
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