A few days ago, Rogers HTC Dream owners were receiving text message notifications from Rogers asking them to disable GPS. The reason? HTC Dream owners could not make outgoing emergency 911 calls!
In the text message, Rogers outlined a quick fix to cover the issue and further assured owners of a small software update that is on its way. But as a HTC Dream owner, you are entitled to a free upgrade from Rogers to the HTC Magic. So no big deal, right?
Well, after assuring HTC Magic owners that ONLY the HTC Dream was affected by this 911 software glitch, it now seems that Rogers HTC Magic owners are also affected. As a result of Magic owners being unable to dial outgoing emergency 911 calls, Rogers has begun sending out the following text message notification:
Rogers/Fido service message: URGENT 911 Calls: Please disable GPS location on your HTC Magic device to ensure all 911 calls complete. HTC is urgently working on a software upgrade and we will provide details shortly so you can re-enable GPS.
Instructions: Select Menu – Select Location – Uncheck Enable GPS Satellite
So if you have a HTC Magic, you may want to disable GPS in order to make 911 calls:
1.) Select “Menu”
2.) Select “Location”
3.) Uncheck “Enable GPS Satellite”
HTC Dreams owners, click here to see your text message and instructions.