HTC customers most ‘satisfied’ (of Android users)? [what does our poll say?]
According to JD Powers, of the 7000 asked, HTC came out highest in terms of the most ‘satisfied’ with their phone (among Android… Apple took 1st place, but HTC was 2nd).
Full report: http://www.twice.com/file/10452-2012_JD_Power_Smartphone_Satisfaction_Report.pdf
Not bad, Apple has only 1 product per year to work with, where as HTC, Samsung, Motorola & LG (the next 3 in the group) put out almost a dozen a year.
In our study…
…which is only assessing satisfaction with the carriers, they’re ranking at 6.28/10; where as the average is 6.15/10. So maybe because they are happier with their phones, they’re naturally happier with the carrier? But this is still preliminary results.
What do you think?
Full results for the “Canadian Carrier Satisfaction Survey” will be tallied up and dissected as necessary as soon as it’s fully complete. Almost at the 500 mark. Would really REALLY love to see a lot of responses on this. Please share!
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